Last Updated: [14-05-2024]

Welcome to 11xplay, your trusted platform for sports gaming, live casino, and more. These Terms and Conditions govern your use of our website, mobile app, and all related services. By accessing or using 11xplay, you accept these terms in full. If you disagree with any part of these Terms and Conditions, you should discontinue using our services immediately.

User Agreement and Acceptance

When you access 11xplay or register an account, you agree to abide by the terms outlined here. This includes following our rules of play, maintaining honest behavior, and complying with all regulations that govern your access to online gaming services. Your continued use of our platform is a clear indication that you accept these terms and intend to comply with them in full. Failure to follow any part of these terms may result in restriction or termination of your account.

Eligibility to Use Our Services

To register and participate on 11xplay, users must be at least 18 years of age. Users are required to ensure they are accessing the platform from a jurisdiction where participation in online games of skill or chance is legal. If you are underage or located in a restricted region, you are not permitted to use our services. By using 11xplay, you confirm that you are legally eligible to access and engage with the platform according to your local laws.

Creating and Managing Your 11xplay Account

Registering an account on 11xplay requires the submission of accurate personal information including a valid phone number and identification details. This information helps us maintain account security and ensures compliance with legal standards. Each user is allowed only one active account. Creating multiple accounts for misuse of bonuses or game manipulation is considered a breach of our terms and can result in permanent suspension. You are responsible for all actions carried out through your account and for keeping your login credentials private. If you suspect any unauthorized use, you must report it to our support team immediately.

Use of Platform and Responsible Conduct

The 11xplay platform is designed to provide fair, secure, and entertaining services to users. All activities conducted on the site must be in accordance with our policies. Users must not engage in any behavior that involves cheating, exploiting software errors, manipulating games, or interfering with the experience of others. Any use of bots, automated scripts, or third-party software that tampers with gameplay integrity is strictly prohibited. We reserve the right to investigate and take action on any suspected breach of conduct, including suspension, account forfeiture, or legal action.

Deposits, Withdrawals, and Transactions

Depositing money into your 11xplay account is simple and secure. We support a variety of reliable payment methods including UPI, bank transfers, and wallet options. Withdrawals are subject to verification and may take up to 48 working hours depending on transaction load and KYC status. To prevent misuse, users may be asked to provide identification documents before large withdrawals can be processed. All financial activity on 11xplay is protected using advanced encryption and monitored by our security team. Users must ensure that the payment methods they use are in their own name and comply with applicable regulations.

Bonuses, Offers, and Promotions

11xplay regularly provides users with bonuses, welcome offers, and ongoing promotions to enhance the gaming experience. These offers are subject to change at any time and may carry specific conditions, such as minimum wagering requirements or expiry timelines. Users must read and understand the terms of each offer before participating. Misusing promotional offers, such as creating multiple accounts to claim bonuses, will lead to account disqualification and may result in the loss of any associated winnings. We strive to make every offer rewarding, fair, and transparent for all users.

Game Rules, Fair Play, and Platform Integrity

Each game available on 11xplay has its own rules, which are clearly mentioned within the gameplay interface. Users are expected to read and follow these rules before participating. Our live casino games, slots, and sports games rely on certified systems including RNG (Random Number Generator) to ensure fairness. We maintain strict anti-fraud protocols and monitor gameplay patterns to detect irregularities. Players are expected to engage in ethical behavior and avoid any collusion or cheating. Violating the rules may result in forfeiting winnings or losing access to the platform altogether.

Account Verification and KYC Requirements

To ensure the safety of our users and to comply with government regulations, we may require players to complete a Know Your Customer (KYC) verification process. This typically involves submitting documents such as a government-issued ID, proof of address, or a selfie for identity confirmation. KYC must be completed before processing large withdrawals or suspicious transactions. All data shared with us during this process is securely encrypted and never shared with third parties. We take user privacy seriously and handle verification with care and discretion.

Suspension, Termination, and Dispute Resolution

11xplay reserves the right to suspend or permanently ban any account that violates the Terms and Conditions. This includes, but is not limited to, fraudulent activity, abusive behavior, financial misconduct, and breach of fair play standards. In the event of a dispute, users can contact our customer service team for resolution. We aim to resolve disputes fairly and transparently. However, in cases of serious violation, 11xplay may withhold funds, restrict access to games, or take legal action. Any account decisions made by our compliance team are final and binding.

Limitation of Liability

While we strive to provide uninterrupted service, 11xplay cannot be held liable for system downtimes, data loss, or gameplay interruptions caused by technical errors or third-party service failures. Users are encouraged to ensure their devices and internet connections are stable while using our platform. We are not responsible for any losses incurred due to negligence, misuse of your account, or unforeseen technical issues. 11xplay is provided on an “as is” and “as available” basis without warranties of any kind.

Data Privacy and Security

Your personal data and account details are handled with utmost confidentiality. Our privacy policy outlines how user information is collected, stored, and used. We implement top-tier data encryption to safeguard transactions and personal details. We do not sell or rent user data to any third party without consent. Our commitment is to protect your privacy while delivering a secure and enjoyable gaming experience.

Changes to Terms

11xplay may revise these Terms and Conditions at any time. Major changes will be communicated to users via app notifications or emails. It is the user’s responsibility to review the terms regularly. Continued use of the platform after changes are made constitutes acceptance of those updated terms.

Governing Law and Jurisdiction

These terms are governed by the laws of [Insert Country or Region]. Any disputes arising out of or relating to the use of 11xplay will be resolved in accordance with the legal jurisdiction of that region. Users agree to submit to the exclusive jurisdiction of the courts in [Insert Location] for any proceedings related to these Terms and Conditions.

Contact Information

If you have any questions or concerns regarding these Terms and Conditions, or if you need support with your account, deposits, or withdrawals, you can reach us through the following channels:

Customer Support Email: support@11xplayin.in

Live Chat: Available 24/7 through the 11xplay mobile app and website